Data Entry & Operations Support Officer

Role Purpose

Ensure accurate and timely capturing of loan applications’ details and customer data, and support operational workflows.
 

Key Responsibilities

1. Gather documents (IDs, salary slips, contracts, etc.)
2. Input customer and loan application data into core system
3. Support loan file creation and archiving
4. Assist credit analysts and operations team
5. Ensure data accuracy and document completeness
6. Support daily operational workflows and reporting
7. Maintain confidentiality and data security
    

Requirements

• University degree or equivalent
• 2-3 years of experience in banking operations/data entry
• Strong attention to detail and accuracy
• Fast typing and system navigation skills
• Good organizational skills
• High integrity and confidentiality awareness